Contact Us

Contact us

For general enquiries, please contact your child’s site office or email enquiries@cedarstrust.org.uk.

Please tell us which site your enquiry relates to so we can direct it to the right person.

 

Cedars Academy: Low Fell

Ivy Lane
Low Fell
Gateshead
NE9 6QD

Phone: 0191 487 4595

General enquiries: Laura Willis

 

Cedars Academy: High Heworth

Colegate West
Gateshead
NE10 9AH

Phone: 0191 691 3581

General enquiries: Michelle Gray

 

Reporting an absence

Please telephone your child’s site office to report an absence.

 

Read more about attendance and absence.

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Safeguarding concerns

If you are worried about a pupil’s safety or wellbeing, telephone either site office and ask to speak to Keith Vincent, our Designated Safeguarding Lead, or a deputy safeguarding lead.

If a child is in immediate danger, call 999.

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Visit our safeguarding page for further information and contact details.

 

Family support and EHCPs

Our family liaison team can help with questions about your child’s support, EHCP reviews and difficulties at home or school.

Telephone your child’s site and ask for:

• Low Fell: Hannah Hadley, Helen Jarvis or Vicky Toward.

• High Heworth: James Jarvis, Phillippa Chaplin or Claire Richardson.

 

Find out more about family support.

 

School app and payments

For help accessing the school app or making payments through Arbor, contact the school office.

 

You can also find guidance on our School App and Payments page.

 

Visits and admissions

Please contact the site you would like to visit so we can discuss arrangements with you.

 

Places at Cedars are arranged through the local authority. We cannot accept direct applications or offer places ourselves.

 

Read how a place is offered.

 

Working at Cedars

For recruitment enquiries, email recruitment@cedarstrust.org.uk.

Find out about working at Cedars and view our current vacancies.

 

Concerns and complaints

If you have a concern, please contact your child’s class teacher or the relevant school office so we can help you find the right person to speak to.

 

Our complaints policy explains how to raise a formal complaint and what happens next.

 

Read our complaints policy on the policies page.

 

Contacting the Chair of Trustees

You can write to the Chair of Trustees at our registered office address below. Please mark your envelope “Private and confidential - Chair of Trustees”.

 

Data protection

Our Data Protection Officer is Carole Connelly.

 

For questions about how we use personal information or to exercise your data protection rights, email Carole@schoolDPO.com.

 

Freedom of information

Please send Freedom of Information requests to Gareth Kyle, Academy Business Leader, at enquiries@cedarstrust.org.uk.

 

Paper copies and accessible information

You can request a free paper copy of information published on our website from either school office.

 

If you need information in large print or another accessible format, please contact us to discuss what would help.

 

Trust details

The Cedars Academy Trust is registered in England and Wales.

Company number: 08168042

Registered office:
Ivy Lane
Low Fell
Gateshead
Tyne and Wear
NE9 6QD