School app and payments
We use two online systems to keep in touch with families and manage payments.
The Cedars Academy app is used for day-to-day communication, including school news and photographs, messages about your child, the school calendar and consent forms.
Payments for school meals, trips and clubs are made through Arbor.
Which system should I use?
Cedars Academy app
Use the app for:
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messages from school
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messages to your child’s class team
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school news and photographs
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notices and reminders
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the school calendar
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consent forms
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Arbor
Use Arbor for:
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paying for school meals
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paying for trips and activities
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paying for clubs and other items
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viewing your payment account and transactions
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Paying for meals, trips and clubs
Payments are made through Arbor, our school management system, using the Arbor app or the Arbor parent portal.
Each primary contact receives their own Arbor login when their child joins the academy. Please do not share your login details with another person.
The Arbor Help Centre provides guidance on logging in, resetting your password and using the parent portal.
If you are unable to access Arbor or need help setting up your account, please contact the school office:
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Low Fell: 0191 487 4595
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High Heworth: 0191 691 3581
To get started
1. Look for an email from The Cedars Academy. It was sent in early September. Please check your junk or spam folder, as that is where most people find it.
2. Follow the link in that email to set a password.
3. Download the Cedars Academy app using the buttons below, and sign in.
You can also use it in a web browser if you would rather not install an app.
Haven't had an invitation, or can't find it? Ring the school office on 0191 487 4595 and we will send you a new one.
It takes a couple of minutes. This is the most common thing we are asked, so please do not feel you are being a nuisance.
Getting started with the Cedars Academy app
We launched our new Cedars Academy app in September 2026. It is how we keep in touch with you day to day: school news and photographs, messages about your child, the school calendar and consent forms. Parents' evening bookings and meal ordering will follow later this year.
It replaces Bloomz, which we stopped using in July 2026.
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Using the app
Messages - things you need to see or act on. These send a notification to your phone. To message your child's class team, open Messages and choose your child's class mailbox.
Noticeboard - things to be aware of, like term dates, non-uniform days and reminders. They stay on the board until they expire.
Newsfeed - school life and celebration. Photographs and updates from your child's class and around school.
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Your message goes to your child's class team rather than to one person, so that nothing is missed if a teacher is absent or covering another class. Only school staff can see it. No other parent can read what you send.
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Anything you would rather not put in writing, or that you want to discuss with a specific person, is best as a phone call to the school office or ask to speak to our family liaison team.
Frequently asked questions
Still need a hand?
Weduc, who make the app, have a help guide for parents covering signing in, passwords, notifications and how the app works. Some of it covers features we have not switched on, so if something does not match what you see, that is why.
Help guide for parents: https://info.reachmoreparents.com/knowledge-base/help-for-parents
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Or fill in the form below and someone will get back to you during the school day. You can also open the form on its own here. https://forms.cloud.microsoft/e/1phmCsaPjF
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